Glossary
Terms used in the Helthjem developer documentation.
| Term | Meaning |
|---|---|
| Activation | The point when a parcel is scheduled for transport, delivery or pickup on a known date. Tracking event 113. |
| Additional service | An extra service added to a booking, such as ID check on pickup (RNL) or warehouse picking (ASB). |
| B2C | Business to consumer. A business sends a parcel to a private person. |
| C2B | Consumer to business. A private person sends a parcel to a business, usually a return. |
| C2C | Consumer to consumer. A private person sends a parcel to another private person. |
| Consignee | The party that receives the parcel. |
| Consignor | The party that sends the parcel. |
| Conversion | A change of delivery method after booking, for example when a sender who booked home pickup drops the parcel off at a service point instead. The original order is cancelled and a new one created. |
| Fallback | The next delivery method Helthjem uses when the primary method isn't available for an address. See Delivery methods. |
| Freight product (FP) | The delivery method actually used for a parcel, for example home delivery (1) or Helthjem service point (55). Returned as freightProductId. |
| GS1 | The global barcode standard used for Helthjem shipment and tracking numbers. See Identifiers. |
| Hentepakke | Norwegian for "pickup parcel". A parcel delivered to a Helthjem service point (freight product 55). |
| Home delivery | Delivery to the recipient's mailbox or doormat. |
| Idempotency key | A unique value sent with a booking so it can be retried without creating a duplicate. See Idempotency & retries. |
| Item | One physical parcel in a shipment. Each item has its own tracking reference. |
| Labelless | A shipment with no printed label. The sender writes a return code on the parcel instead. |
| Mission code | An extra code required on PostNord labels. See Label guide. |
| Parcel locker | An automated locker where the recipient collects the parcel with a PIN code (freight product 95). |
| Party | A consignee, consignor or service point in a booking. |
| Pre-prod | Helthjem's test environment. See Environments. |
| PUDO | Pickup/drop-off point. A service point or parcel locker where parcels are collected or handed in. |
| Recall ("wanted") | Stopping a parcel so it is returned to the sender instead of delivered. Tracking events 061 and 125. |
| Return code | A short code, for example T-UPRXP, written on a labelless parcel. Returned as returnCode. |
| Service point | A shop or kiosk where recipients collect parcels and senders hand them in. |
| Shipment | One booking. A shipment contains one or more items. |
| Shipment ID | The identifier of a shipment, returned as shipmentId. |
| Shop ID | The identifier of your shop in Helthjem's systems, sent as shopId. |
| Stand-alone solution | A transport solution with a single freight product and no fallbacks. Use it together with a coverage check. |
| Test shop | The shop used for testing in pre-prod: shopId: 16. See Environments. |
| Tracking reference | The identifier of one item, returned as trackingReference. |
| Transport solution (TS) | What you book: one or more freight products in a fixed fallback order. Sent as transportSolutionId. |
See also
- Delivery methods: transport solutions and freight products in detail.
- Identifiers: every ID in the API and where to use it.
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